Refund policy

Returns
Because our hair care products are personal care items, we can't accept returns or exchanges on beauty products once they've shipped or been picked up. Digital downloads, such as e-books and the Braid Calendar, are delivered instantly and can't be returned.

Damaged or wrong items
If your order arrives damaged or defective, or we sent you the wrong item, we'll replace it at no cost to you. Please email us at hello@kamilahlee.com as soon as possible after your order arrives, with your order number and a photo of the item. We'll reply with next steps and send your replacement.

Questions
Email hello@kamilahlee.com or call (561) 255-2148. We're happy to help you choose the right product before you buy. You can also take our free hair quiz.